Care expert provider expanding further nationally

By Published On: 11 May 2022
Care expert provider expanding further nationally

A care expert provider is expanding on the strength of demand for its specialist services, with a recruitment drive underway to bring new healthcare professionals into its national team. 

Jacqueline Webb has delivered expert reports for over 35 years, prepared by a team of leading professionals across the country who work with the business, many of whom are case managers. Each year, around 1,000 reports are produced.

In response to continuing and growing demand for its reports and expertise, Jacqueline Webb is looking to add new associates to its team, with recruitment underway nationally to find new experts.

The business is keen to bring in case managers with experience in catastrophic injury and multi-track claim work, occupational therapists, physiotherapists and nurses with experience of working in the community or with local authorities.

Jacqueline Webb is based in Wiltshire, but the national nature of its work means it is looking to bring in professionals from across the country, with home-based and flexible working arrangements offered.

“There is always demand for what we do, but currently demand is outstripping supply, so we’re keen to bring new experts into the team,” says Aaron McGonigle, Recruitment Manager at Jacqueline Webb.

“We have an associate model, which we find works very well, particularly after the last two years in which flexible and remote working have come very much to the fore. Our work only requires about ten hours per week.

“For clinicians, the work they do for us can add to their day-to-day role, so they can combine their hands-on job with the hands-off task of preparing a report. It can be very complementary to the work they do, and add significant income for them.”

Founded by occupational therapist Jacqueline Webb in 1985, the business has continued to grow and develop from its Salisbury base over the years, and is now a key national player under the leadership of owner/director Doug Lingafelter.

While one of a number of the ‘main players’ in the care expert market, Aaron points to the fact Jacqueline Webb is the one of only a few to solely offer expert work as being a key feature in its offering.

“We do have a very strong reputation which has been built over years, and the quality of our experts is something we’re very proud of,” he says.

“We probably talk to up to 300 potential new experts each year, but likely only take on between ten and 12 – that’s the level of quality we are looking for.

“But for the right people, this is a fantastic opportunity – the associate model gives flexibility, while also having the support from our team, and this is a really supportive environment to work in with a very collaborative approach.

“Our structure is also unique in the marketplace – many others in the field are subsidiaries of a bigger organisation, but we are owned and managed by one director, who is based in our head office.

“This is a time of growth for us and we’re very keen to hear from case managers who may want to learn more about using their expertise in preparing reports.” 

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