Care & services

  • Primrose Neurological Centre celebrates CQC ‘Good’ rating after six-year reinspection delay

    Primrose Neurological Centre, in Morecambe, has been rated Good by the Care Quality Commission (CQC). This is a landmark moment following years of frustration over a pandemic-related reinspection delay.  Primrose Neurological Centre, National Care Group’s specialist neurological rehabilitation service, operated by National Neurological Services, supports people living with complex neurological conditions, mental health challenges and dementia. It [...]

  • NHS 111 script “must exclude head injuries” after care home death

    A coroner has called for NHS 111 to revise its head injury scripts after a woman died from a care home fall that staff 'downplayed'. Christine Clegg, 79, died after an unwitnessed fall led to a traumatic brain injury at Kesteven Grange Care Home in Hull in June 2025. A staff member at the care [...]

  • MND patients set for fast-tracked care

    Motor neurone disease (MND) patients will get faster access to care and support under a new government pathway aimed at reducing delays and fragmented services. Health and social care secretary Yvette Cooper announced the plans on Wednesday during a visit to the Rob Burrow Centre for Motor Neurone Disease in Leeds. The announcement comes as [...]

  • NHS partnership sees Fairlie Healthcare launch UK’s first haemodialysis service in care home

    The first haemodialysis service to be offered in a care home setting has been established in London, thanks to a provider partnership with the NHS. Fairlie Healthcare, which provides specialist nursing care to people living with complex neurological conditions, spent more than 12 months working closely with the renal team at King’s College Hospital NHS [...]

  • Cygnet St William’s retains Triangle of Care accreditation

    A Darlington hospital has successfully retained its Triangle of Care accreditation, recognising the service's continued commitment to working in partnership with carers and families to support the recovery of patients. Cygnet St William’s, on Cornwall Avenue, is a 12 bed Neuropsychiatric service, run by Cygnet Health Care, offering treatment to those affected by acquired brain [...]

  • What ‘travel as rehabilitation’ looks like in practice

    By Paula Hansen, managing director, World Accessible Holidays Earlier this year in NR Times I argued that accessible travel for clients with complex needs should be planned like rehabilitation, not retail. The response from readers in case management, occupational therapy and rehabilitation told me the argument had landed. It also told me something I already [...]

  • Services and jobs secured as Agincare acquires Nottingham care home

    National care provider Agincare has acquired Devonshire Avenue Care Home in Beeston, Nottingham, safeguarding vital support for residents and securing local jobs. The CQC-registered home provides a purpose-built environment for up to 20 young adults living with learning and physical disabilities, supporting their personal care, independence and life skills development. Devonshire Avenue becomes part of [...]

  • Why independent, CQC-regulated care agencies deliver better outcomes for brain injury clients

    By SweetTree Home Care Service SweetTree's paper challenges a growing trend in which case management companies both manage a client's case and directly employ their support workers. It argues this combined model creates serious risks that are often invisible to clients and their representatives, and that commissioning care through an independent, CQC-regulated agency consistently delivers [...]

  • Bringing professionals together to bridge the gaps in recovery

    Following the success of its inaugural Southampton event, Agincare's Complex Injury Partnership Programme (CIPP) is bringing its ‘Injury to Independence’ seminar to London on 8 September, creating an opportunity for professionals across health, care, rehabilitation and legal services to explore how better collaboration can improve outcomes for people recovering from traumatic injury. The Southampton event [...]

  • Beyond routine care: Delivering safe, person-centred tracheostomy support

    By Shila Rundla, senior nurse trainer, Fairlie Healthcare Tracheostomy care can easily be viewed as a sequence of technical tasks - suctioning, stoma care, cuff pressure monitoring, tube management and emergency preparedness. When routines take over, the individual behind the tracheostomy can be overlooked. The challenge for specialist clinicians is to see beyond the task [...]