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Reach confident in future after acquisition



The UK’s largest private brain injury rehabilitation provider has been acquired, in a move hailed as “building the next step” for the business. 

Reach Personal Injury Services has been added to the portfolio of handl Group, to help increase its rehabilitation provision for clients across the country even further. 

Reach was established in 1994 to provide a home and community-based rehabilitation service for child and adult survivors of moderate and severe traumatic brain injuries. Supporting people nationally for almost three decades, it has grown to become the biggest provider of its kind dedicated solely to brain injury rehabilitation.

Reach’s brand and service will be unaffected by the acquisition, and the business joins brands including Corporé, EQL, Claimspace and Speed Medical in handl Group’s portfolio. 

Managing director of Reach, Heather Batey, will also continue in her role at the helm of the business she co-founded 27 years ago. 

“It’s all really positive,” Heather tells NR Times. 

“After 27 years, I wanted to build the next step for the business and I strongly believe that joining handl Group will enable us to move forward so that the people we help have access to ever better rehabilitation. 

“We are now part of a portfolio of companies, which gives the opportunity to work collaboratively, which is another positive thing. 

“At Reach, we believe that people who have experienced traumatic brain injury deserve every possible chance to lead as normal a life as possible and re-acquire the kind of skills that many of us take for granted every day.

“handl Group’s core focus of people and technology working hand in hand fits our own business philosophy, and my expectation is that aligning Reach to the various brands within handl will enable us to significantly broaden our customer base, both within the insurance sector but also into other parts of the healthcare market.”

Graham Pulford, CEO of handl Group, says: “Reach represents a great addition to our portfolio of complementary businesses that together provide a wide range of solutions to the insurance and legal sectors.

“Reach’s experience and expertise ensure that people who have had the worst kind of injuries have the best possible opportunity to improve and restore their quality of life.

“I am confident Reach will make a very valuable contribution to handl’s aims and aspirations, and we’re looking forward to working with Heather and her team as they continue to develop their services in the future.”


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