Breakthrough Case Management has announced that Victoria McDermott, the company’s Head of Case Management, will be joining its Directorial Board as Joint Owner and Managing Director.
This strategic move marks an exciting new chapter for Breakthrough, reinforcing its commitment to excellence in case management and client-centred rehabilitation services.
Annabelle Lofthouse is founder and CEO of Breakthrough.
She said: “I could not be more delighted to welcome Victoria to the directorial board at Breakthrough.
“Anyone who meets Victoria, knows within 5 minutes that she is exceptional. Her positivity, energy and drive quite literally light up the room.
“Victoria joined Breakthrough almost two years ago and made an impact from the very beginning; she was quickly promoted to Head of Case Management and has been pivotal in developing our highly skilled clinical team.”
Annabelle added: “I have always been incredibly passionate about creating an organisation that I would want to work for—one that puts clients and families at the heart of everything we do.
“Victoria totally embodies these values, and I am so excited to continue building Breakthrough together.”
Victoria said: “I am incredibly proud to take on this role and to help shape the future of Breakthrough alongside Annabelle and the wider team.
“My passion has always been about empowering individuals to reclaim their independence and quality of life, and I look forward to continuing this work in a leadership capacity.”
Victoria McDermott
Victoria’s leadership philosophy emphasises mentorship and collaboration, fostering an environment where both clients and case managers thrive.
She said: “Leadership requires growth, which is why I endeavour to remain curious, obtain feedback and be open to evolving personally and professionally as I transition into this role, and beyond.”
Victoria’s dedication to holistic rehabilitation and advocacy for families is at the core of Breakthrough’s mission.
She will continue in her role as Head of Case Management, a position she is deeply passionate about, placing equal focus on maintaining the highest standards of case management and ensuring the continued well-being and professional growth of Breakthrough’s dedicated team members.
In addition to this exciting leadership transition, Breakthrough Case Management is preparing to launch new service offerings that will further enhance the support available to clients and referrers alike.
While full details are yet to be announced, these upcoming developments promise to set new benchmarks in collaborative case management and rehabilitation.
Annabelle said: “The last 12 months have seen enormous positive transformational change at Breakthrough.
“Victoria has worked closely with me during this time and our 2025 roadmap is incredibly exciting. All I can say for now, is, watch this space!”
This appointment underscores Breakthrough Case Management’s ongoing commitment to fostering a culture of excellence, innovation, and compassionate care.
With Victoria leading from the front as Managing Director alongside CEO, Annabelle, the company is poised for even greater success.
Victoria said: “We want to ensure that our clients and their families continue to receive the best possible support, and referrers receive the excellent service for which the company is already known, and we want to build on that.”
Annabelle added: “This is a significant milestone for Breakthrough and as we navigate the challenges and opportunities ahead, I am confident that Victoria will help us build upon our legacy of excellence, drive innovation and deliver truly outstanding rehabilitation services for our clients in the months and years to come.”
About Breakthrough Case Management:
Breakthrough Case Management is a leading provider of specialist case management and care services, supporting individuals with complex injuries to regain independence and improve their quality of life.
With a client-centred approach, the company works closely with medical, legal, and rehabilitation professionals to deliver tailored, holistic support solutions. Learn more at www.breakthroughcasemanagement.com.
