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‘We’ve been enabled to think outside the box’

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Jenny Webster - Westcountry Case Management

Case management has faced enormous challenges during the pandemic, which have necessitated big changes from within the profession. Here, in the latest in our Q&A series with case managers from across the country, Jenny Webster from Westcountry Case Management shares her experiences.

Can you summarise how the past few months have been for you.

The last few months have been interesting to say the least! We have had to remain up to date with all the changes in government advice, whilst supporting our clients and support workers who are all managing their own lives within the context of the pandemic.

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