The role of a case manager is to manage a “collaborative process of assessment, planning, facilitation, care co-ordination, evaluation and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality cost effective outcomes^[1].” The role of a Claimant solicitor in the litigation process is to represent the needs of the injured person and to manage all phases of the litigation towards settlement or trial. It is a process of collating and presenting the evidence that is required to ensure that the award agreed between the parties or made by the Court is fair and correct.