If injury or illness means living life your way isn’t easy, live-in care can provide support. Agincare is experienced in supporting people with acquired brain injuries, acquired spinal cord injuries and more diverse neurological needs.
As a family owned and run business and one of England’s largest care groups, we’re proud to have been delivering skilled and professional care with a smile for 35 years.
If you’re looking for round-the-clock support without compromising on your choice, lifestyle, or independence, live-in care is designed for you.
To discover the difference that live-in care can make, we’d like you to meet Callum.
Callum’s story
Callum is no less an adrenaline junkie today than he was as a teenager. Unfortunately, at age 16, while having fun with friends, Callum fell 30 feet. He sustained trauma to his head, memory loss and an acquired spinal cord injury.
Callum spent the next two years in hospital. With his mobility declining and behavior becoming challenging, Callum’s social worker decided to research live-in care.
Hope was nearly lost when it became clear many companies weren’t able to support his needs. Thankfully, Callum found hope again.
Agincare was assessed to be the best suited to support Callum. With great care, we matched him with Pawel, his new live-in care worker, who immediately began tailored training and getting to know Callum.
Soon, Callum was ready to move back home. The move was emotional, and Callum sometimes has difficulties processing feelings, but Pawel was there for him; patient, flexible and understanding. With Pawel’s support, Callum began a new chapter.
How it works
What we offered Callum was an affordable alternative to traditional care homes or home care visits, with the goal of independence at its core. Live-in care means that you have round-the-clock support, from the comfort of your home, where you can live your way.
With live-in care you welcome a care worker into your home, and from then on they’re always at hand. We understand that this can be a big step, which is why our matching process is done with great consideration, and it’s a process done by a person, not a computer.
We look for care workers with a special blend of compassion, reliability and a great sense of humour; all of whom are English-speaking and enhanced DBS (police) checked.
Our service is special because we fully manage it. Other live-in care services offer less protection and fewer guarantees for the same price.
Because Agincare employ and pay the care workers, it means we have the duty of care. So for example, if your care worker is ill, it’s our job, not yours, to find someone to replace them.
We are also fully regulated by the Care Quality Commission for a higher level of protection, and your peace of mind. In addition to this, we’re always at the end of a phone if you need support.
Whether you would like support attending your job or university, you want a helping hand around the house, you need assistance with medications or mobility, or you’re seeking real companionship with someone who’s fully trained to support you – live-in care can help you live your life to the fullest.
The person-first approach you see in Callum’s story comes from us working with you, your medical requirements, and your specific needs, every single step of the way. Our care workers take the time to understand you as an individual.
Because of this, what matters to you matters to us. Ultimately, our aim is to empower you to live as full, active, and independent a life as possible.
Looking to the future
What happened next? We’re proud to say that with Pawel advocating for Callum, he’s gone from strength to strength. Callum now has triumphs under his belt including developing his speech, recovering memories and putting his pen to poetry and art again.
Callum now can socialise, connect with his community and have friends visit with pizza and a few beers. He can rest assured knowing his care worker is always there for his encouragement.
Callum is also able to see his young daughter often, and his mother, who wanted an active role in his support, now has exactly that. With live-in care the possibilities are endless.
“I have my life back to the best it can be, I can see my friends when I want and my family. I am so happy and want others in my position to have the same level of care I have, and most importantly… hope.” – Callum
If you’d like to find out more about what live-in care can do for you, speak to our friendly team today.
Contact Agincare: 0808 271 9860.
