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Pandemic has ‘significant impact’ on case management



Case management company BABICM helped produce the report

The COVID-19 pandemic has had a “significant impact” on case management practice and the lives of those living with brain injuries, early findings of a UK-wide research project have revealed.

Last year, BABICM launched a study among its members to discover the true impact of the pandemic, and how case managers and clients alike are adapting to the ongoing restrictions.

The study has gathered the personal accounts of people with brain injuries across the country, and their support networks, to understand how lives and working practices have changed since March last year.

The project, which is being completed by BABICM and the University of Plymouth, has now moved into the focus group phase, which will explore the experiences of brain injury case managers.

Areas of interest include changes of practice, the impact on their clients, their families and support networks, and access to services.

While fact finding is still ongoing, with two of the five scheduled focus groups now completed, trends are already emerging.

“We have already noticed some interesting trends amongst the case managers – but what is becoming abundantly clear is that the COVID-19 pandemic has had a significant impact on case management practice and the lives of those who have sustained a brain injury,” says Ben Needham-Holmes, a member of the BABICM research subgroup who is spearheading the project.

“Our thanks go out to all of those who are taking part in this study. Without their participation, this study would not be possible.”

Following the culmination of the focus group phase, the project will then move into interviews with clients and/or their family members or support networks to learn about their experiences.

This is expected to conclude by May, after which time the data analysis will take place, which will draw out the key themes from the research.

The final research will be shared in academic and professional forums, to help shape future case management practice.


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