Location: Coleridge House, 1 Coleridge Gardens, London NW6 3QH
Contract: Permanent, Full-Time, 37.5 hours per week
Salary Package: £35,000 – £42,000 per annum depending on the experience
Do you want to join an Outstanding care provider ranked amongst the ‘Best Companies to Work For’ on two occasions?
An exciting opportunity has arisen for the right candidate to join SweetTree Home Care Services as a key driver in the role of Learning Disability Support Manager.
You will work alongside a highly skilled and passionate team, within a highly reputable London Home Care provider.
SweetTree has been delivering high-quality care for over 20 years.
A twice-rated “Outstanding” care provider by the CQC, we are looking for a like-minded, dedicated individual to support growth within the service whilst maintaining our commitment and mission to continue to provide outstanding care in the community.
As a Learning Disability Support Manager, you will take ownership of your own client base within a designated geographic region in Greater London, utilising your specialist knowledge and skills you will support team growth and continue to create specialised, expert-led, person-centred care that’s tailored to the individual.
You will ideally have experience as a registered learning disability Nurse/Advance Nurse practitioner or a best interest assessor.
Working alongside an experienced team of Support Managers, the Learning Disability Support Manager will seek to continuously improve and constructively challenge our learning disabilities service offering and processes to help individuals live safe and fulfilled lives within their communities.
With considerable scope for growth, you will not be afraid to ‘get stuck in,’ whether it be to create tangible positive changes in our clients’ lives, or in mentoring our aspiring Support Workers on their own care journeys.
You will have experience executing target-driven outcomes, striving for excellence, and being an arbiter of your own success.
ROLE
- Assessing the care needs, design, develop, implement and evaluate programmes of care in partnership with clients, families, and support workers.
- Providing clinical guidance, mentorship, and support to team members.
- Creating positive outcomes in people’s lives, while effectively managing, engaging, and promoting best practices to a remote team of Support Workers.
- Sharing knowledge, participating in training, and joining the network of other Support Managers in the service. Ensuring an elevated level of compliance to SweetTree’s Quality Assurance markers and playing a key role in ensuring relevant company KPI’s are met.
RESPONSIBILITIES
- Responsible for ensuring a high quality, safe, client-centred approach to all assigned clients with an emphasis on goal attainment and quality of life.
- Accountable for KPI’s relating to relevant identified area in the four company KPI areas (i.e., Hours/Client/Employee/Service)
- Responsible for carrying out regular Client reviews, daily support record audits, and ensuring support plans are in place and compliant with company policy.
- To provide any specialist training for the service as and when required, as well as clinical guidance to support the team and the client’s success.
- Responsible for onboarding new clients with an exceptional focus, introducing support workers, promoting best practices, and regularly reviewing all elements of a new client’s support to provide the best chance of ongoing care package stability.
- Accountable for best-practice coordination of care packages
- Responsible for the management of assigned Support Workers, Assistant Managers and Coordinators (when relevant), empowering them to provide high-quality care for clients across the service.
- Responsible for carrying a caseload/ case management of Learning disability clients.
- Participation in the on-call rota.
KEY SKILLS AND EXPERIENCE
- Previous experience working with vulnerable adults within a specific discipline.
- Strong leadership abilities to guide and motivate the team.
- An in-depth understanding of how health and social care is structured.
- A working knowledge of legislation relevant to the care sector
- An understanding of the challenges faced by remote support workers.
- Experience in being able to liaise with outside agencies and other professionals.
- Experience in working positively in a diverse, multidiscipline environment
- Proficient in the use of the Microsoft Office package (Word, Excel, Outlook, Teams)
- Able to communicate clearly and tactfully at different levels.
- Excellent organisational skills and a thorough approach to work.
- Able to work autonomously and productively as part of a team.
DESIRABLE:
- Driver with a clean license
- 1-year experience in a supervisor/management role
- Registered Learning disability Nurse/Advance Nurse practitioner/Best interest Assessor
- Background in Psychology, Social Care, or related disciplines
In return, we offer:
- A competitive salary
- 25 days annual leave plus 8 days bank holidays
- An extra ‘Me Day’, with a £20 allowance to spend on yourself
- Medicash Health Cash Scheme
- Free DBS check
- Eye care vouchers
- Company Pension Scheme
- Longevity Service Awards
- Employee Assistance and wellbeing programme
- Social events such as Christmas and Summer parties
- Employee discounts through LifeWorks
- Career development and training via our Training Academy
If you are interested in this role, head over to NR Times Jobs and apply here.
