A new case management business has been created to help increase provision and support for people to build a new life after life-changing injury.
Keystone Case Management offers clinically-led case management and expert witness services and specialises in managing complex health and social care needs.
The venture, launched late last year, is led by managing director Niccola Irwin, who has over 20 years’ experience of working in occupational therapy, case management and expert witness.
Keystone is part of the Frenkel Topping Group, and adds case management expertise to its expansive portfolio of financial services, which range from accountancy to wealth management and investment, and strengthens its presence in the personal injury and clinical negligence market.
The London-based case management company, which supports clients across the South of England, is already looking to bring new people in to the business to help develop its presence and capability further still.
Niccola, a prominent name in case management and board member of CMSUK, launched Keystone after more than 16 years with her previous firm, and said she relishes the challenge of building a new expert business.
“This was a great opportunity for me to lead the development of a case management business, which also brings in expert reporting capability, and I was delighted to work alongside Frenkel Topping in creating Keystone Case Management,” she tells NR Times.
“It moved from idea to launch very quickly, and to have the backing of such an esteemed name in doing this has been fantastic. It has enabled us to create a business with a very creative approach, but which is focused at all time on being clinically-led.
“We pride ourselves on supporting people with life after life-changing injury. Sometimes after such an injury, there are many changes along the way, but we are committed to being to support with anything and everything along the way.
“Our absolute focus is on delivering clinical outcomes and the best and right services for the client, rather than this being about the commercials.
“I know the catastrophic injury space well and know, and this is a very exciting time for case management now that it is effectively ‘growing up’ through its new regulation, so Keystone feels like it has come at an ideal time in many ways.
“I’m really confident the group has the same focus on client care and values that myself and the team at Keystone have. I’m very hands-on in the ongoing development of the business. We’re building a very capable team here and are always looking for new people who want to join us on this exciting new journey.”
